Contact & Legal Requests

Fill out the form below and select the appropriate request type. We'll route your message to the right team and follow up within the timeframes listed in the Response Times section.

For urgent matters or if you prefer direct email, reach us through the appropriate channel:

To exercise your privacy rights — including data access, correction, deletion, or portability — email privacy@flip-dash.com with the subject line corresponding to your request type:

• •"Data Access Request" — to receive a copy of your personal data
• •"Data Deletion Request" — to request deletion of your account and personal data
• •"Data Correction Request" — to correct inaccurate data we hold about you
• •"California Privacy Request" — for CCPA/CPRA rights (California residents)
• •"Opt-Out Request" — to opt out of any non-essential processing

Include your account email address and a brief description of your request. We may need to verify your identity before processing. See our Privacy Policy and Notice at Collection for full details.

To submit a DMCA takedown notice or counter-notification, email dmca@flip-dash.com with the subject line "DMCA Takedown Notice" or "DMCA Counter-Notification" respectively. Your notice must include the specific elements described in our DMCA & Copyright Policy. Incomplete notices will not be processed.

Formal legal notices (cease and desist, subpoenas, court orders, law enforcement requests) should be directed to legal@flip-dash.com. Include all relevant documentation. We will acknowledge receipt and respond through appropriate legal channels.

FlipDash will comply with valid legal process in accordance with applicable law. We review all requests for proper legal form and legal sufficiency before complying.

We aim to respond to all requests within the following timeframes:

• •General support — 1–3 business days
• •Privacy and data rights requests — within 30–45 days as required by law
• •DMCA takedown notices — 3–5 business days
• •DMCA counter-notifications — forwarded to complainant within 2 business days
• •Billing disputes — within 5 business days
• •Legal notices and law enforcement requests — 5–10 business days
• •Account deletion requests — within 30 days

Response times may vary during high-volume periods or for complex requests requiring additional review. If you have not received a response within the stated window, please follow up with a reply to your original message or submit a new request referencing your prior submission date.